Need Any Help?
We are here to help you with any question.
Monday to Saturday - 8am - 6pm
STORE
Dhaka Bangladesh
- Mirpur 2 , National housing, Dhaka Bangladesh
Frequest Asked Questions
Product
What payment methods does EZPLAY allow?
We accept Cash on Delivery, Mobile Payment, and other popular online payment gateways.
How can I become a retailer or distributor of EZPLAY?
We welcome retail and distribution partnerships. If you’re interested in stocking EZPLAY products, please email us at business@ezplay.tech or message us directly.
Attach your trade license and business info, and our distribution team will get in touch.
How long does delivery take?
Delivery times vary depending on location:
- Inside Dhaka: 1–2 business days
- Outside Dhaka: 2–3 business days
We work with trusted delivery partners to ensure fast and safe shipping.
Are EZPLAY TWS earbuds compatible with iPhones?
Yes. EZPLAY TWS earbuds are compatible with both Android and iOS devices.
How can I claim warranty or after-sales support?
To claim warranty:
- Keep your purchase receipt or invoice.
- Contact us via Facebook, WhatsApp, or our official website.
- Share product details and issue faced.
- Our team will guide you through the process and resolve the issue quickly.
Orders
How can I become a retailer or distributor of EZPLAY?
We welcome retail and distribution partnerships. If you’re interested in stocking EZPLAY products, please email us at business@ezplay.tech or message us directly.
Attach your trade license and business info, and our distribution team will get in touch.
How long does delivery take?
Delivery times vary depending on location:
- Inside Dhaka: 1–2 business days
- Outside Dhaka: 2–3 business days
We work with trusted delivery partners to ensure fast and safe shipping.
Where can I buy EZPLAY products?
You can purchase EZPLAY products through:
- Our official website
- Major e-commerce platforms (e.g., Daraz, Pickaboo, Vibegaming e.t.c.)
- Authorized retail partners across Bangladesh
Stay updated on our social media for launch and restock alerts.
Can I modify or cancel my order after placing it?
Any orders placed on our website has to be cancelled within 8 hours of ordering through contacting our support team through phone call.
Payments
What payment methods does EZPLAY allow?
We accept Cash on Delivery, Mobile Payment, and other popular online payment gateways.
Warranty & Return
How can I claim warranty or after-sales support?
To claim warranty:
- Keep your purchase receipt or invoice.
- Contact us via Facebook, WhatsApp, or our official website.
- Share product details and issue faced.
- Our team will guide you through the process and resolve the issue quickly.
Do EZPLAY products come with warranty?
Yes. Most EZPLAY products come with a 6-month replacement warranty unless stated otherwise. Warranty covers manufacturing defects and functional issues (not physical damage or water misuse). Terms and conditions apply.
What is your return policy?
Once sold, any goods won’t be refunded.
Still have questions?
Contact us at business@ezplay.tech.